MANAGED I.T. SERVICES
Whether you run a big business or a small business, whether you know the ins and outs of computers or you have trouble keeping up with technology changes, MedTech Solutions can help. With half of our team dedicated to providing Information Technology Compliance for the Healthcare Industry and the other half dedicated to providing IT services, we can help you upgrade the technology in your business and help you keep up your IT maintenance to help you focus on your Business or Medical Practice.
IT support is a critical part of almost any business. In fact, many businesses would not be able to run smoothly on a day-to-day businesses without professional IT support. While some companies employ in-house IT staff, smaller companies do not always find it necessary to have IT staff on full time. And occasionally, even in-house IT staff members find themselves overloaded or out of their comfort zone. With flat rate All-Inclusive IT Managed services from MedTech Solutions, you won’t be spending as much as you would hiring a full time employee, but you’ll still get great service and the technical support you need.
SPECIALIZED NETWORK MANAGEMENT
Most companies don’t even know they’re suffering from a lack of IT strategy and planning. Recurring downtime, data loss, security holes, and delayed IT resolution are all common signs of an IT deficiency in your business. A managed IT services provider can be the IT partner you need to align technology with your business goals.
RETHINK INFORMATION TECHNOLOGY
Your organization needs IT that works and you're responsible for making sure it does. However, you may not know much about IT, and you may not want to. After all, you'd rather focus on running your business, not your IT department. Thankfully, there's a better way. You can save time, energy, and money by outsourcing your IT services to MedTech Solutions.
BENEFITS OF MANAGED I.T. SERVICES
IMPROVED NETWORK HEALTH INCREASES PRODUCTIVITY
• RCC Business IT can remotely access and address potential failure points before they become critical issues.
• Automated management of critical security patches improves stability
REDUCED VULNERABILITIES INCREASES SECURITY
• Security monitoring provides alerts on attempted network access by unauthorized users, helping prevent cyber theft, cyber attacks and ransomeware vulnerabilities
• Ban high-bandwidth usage games or programs for employees
• Monitor and manage anti-virus and spyware programs
IMPROVED SPEED OF REMEDIATION REDUCES DOWNTIME
• Automated addressing of systems-generated alerts before they become problems
• 24x7 monitoring improves response time to issues and ensures we know first
• When an onsite visit is required, automatic alerts guarantee a rapid response
REDUCED SUPPORT COST INCREASES PROFITABILITY
• Network support costs can now be accurately budgeted
• Unlimited remote help desk support
• Monthly network performance reports
• Online executive dashboard provides the ability to view the state of your network in real-time
WHAT ARE I.T. MANAGED SERVICES?
Simply put, if your system is running slow, or you have a slow network, or if yor server is completely down, your employees cannot deliver the results your company needs. Managed Services allows for the ability to predict costly network issues and computer repairs before they occur. It is far less costly to do a repair on a schedule than it is after something goes wrong and your employees suddenly can't be productive for a period of time.
System failures and downtime can be costly. Your business loses revenue and the failure can lead to other costly problems. MedTech Solutions sniffs out potential issues with both your physical network and your wireless security before they cause you headaches and worry. We resolve potential issues before they impact your company’s efficiency and business continuity using our MSP services. If you wait until there is a problem, or for something to “break,” you’ve already lost valuable time. Allow us to work with the overall health of your network so the uptime of your network and system can be increased. Network health and security can help prevent cyber attacks, ransomeware and a host of other problems. Here are some of the duties performed for our clients:
Save a lot of time and money by letting us manage your servers for you. We provide comprehensive support and maintenance to ensure the performance, reliability, and security of your hardware and operating system so you can focus on more important things.
Contracting for the different products and services required to make managed services work seamlessly involves some juggling. We can take that responsibility off your hands by dealing with vendors and managing contracts for you.
HARDWARE, SOFTWARE AND NETWORK MANAGEMENT
We ensure your servers, switches, workstations, etc. are running properly, fix application problems, and manage software ordering and licensing. We have a fully functional, US-based help desk for your staff in case they need help whether it’s over the phone or onsite and in-person.
24/7 NETWORK MONITORING FOR PROACTIVE RESPONSE
MedTech Solutions uses a state of the art cloud based system to proactively monitor your local area network 24 hours per day, 7 days a week, 365 day per year. With our robust management system, we are able to resolve potential issues before they actually become problems. With the ability to monitor each and every asset in your facility, we are able to quickly and seamlessly keep your I.T. infrastructure running 100% all the time.
UNLIMITED REMOTE AND ONSITE SUPPORT
If you’re a small business with a keen eye on costs and budgeting, but you recognize the value of technology as a key enabler for efficiency, MedTech Solutions may be the best support option for you. Our various packages give you unlimited remote support for your end-users, covering your computers, servers and network. You can get in touch with our in-house Service Desk team by telephone, email, chat application or using our Ticketing System directly from your desktop, mobile and online – as often as you like. Our phones are all manned by qualified technicians to ensure you’re back up to speed as quickly as possible – no call logging first.